Do No Harm Principle and Implementation

Best Practice Principle

Identify and understand key actors (recipients, families, friends, community).

Implementation

Social Income works closely with local NGOs, local staff, recipients and their networks to map and understand the relevant actors and social relationships involved. NGO partners themselves are carefully assessed prior to collaboration.

Best Practice Principle

Assess previous conflict lines and tensions.

Implementation

Through local partners, staff, and close contact with recipients, Social Income accounts for post-conflict dynamics and societal fault lines. We intentionally work with a diverse set of local NGOs that address different causes and communities, and, where relevant, we employ staff from different religious backgrounds to strengthen trust and cultural understanding.

Best Practice Principle

Assess cultural attitudes toward money and its role in past conflicts.

Implementation

Social Income focuses on understanding how money is perceived in the local community through personal onboarding interviews, ongoing monthly contact with recipients and their networks, and regular surveys, ensuring that cash transfers align with local cultural attitudes and avoid tensions linked to money’s role in past conflicts.

Best Practice Principle

Avoid favoritism in selection

Implementation

Randomized selection promotes fairness and helps prevent favoritism and social tensions. Recipients are distributed across different groups and locations through partnerships with diverse local NGOs. Within each group, we limit the number of individuals from the same subgroup to ensure inclusion and avoid perceptions of exclusion.

Best Practice Principle

Distribute aid equitably to avoid creating power imbalances

Implementation

Social Income distributes aid across the entire population of individuals affected by poverty, rather than focusing on specific subgroups such as women, persons with disabilities, or widows. However, through targeted partnerships with local NGOs, specific groups can be reached when there is a defined need.

Best Practice Principle

Use clear, non-discriminatory selection criteria

Implementation

Social Income uses clear eligibility criteria, focusing on individuals aged 16 and above who live in poverty. With the help of local partners and their knowledge of the community, we build a pool of eligible recipients. To keep the process transparent, impartial, and free from favoritism, recipients are selected by lottery.

Best Practice Principle

Avoid clustering recipients in specific communities

Implementation

Social Income diversifies its beneficiaries through partnerships with different local organizations that work in non-overlapping communities. The lottery-based selection ensures recipients are distributed within these communities. Although there is a small chance that individuals living close to each other or from the same household may be selected, this circumstance needs to be weighed against the complexity, potential tensions, and costs involved in mapping household structures or tracking exact places of residence.

Best Practice Principle

Prevent bias and corruption in the selection process

Implementation

Social Income minimizes potential bias from local partner NGOs in the random selection process by including the entire eligible community in the selection pool, preventing partners from narrowing the pool to specific individuals. Before any collaboration, Social Income conducts an assessment of local partners to ensure strong governance standards and maintains direct contact with people from the communities involved.

Best Practice Principle

Define a time limit for aid

Implementation

Social Income provides time-bound support with a fixed program duration. Recipients are informed from the beginning that the program runs for a limited period, currently set at three years. Throughout the program, they receive regular reminders about the remaining time.

Best Practice Principle

Avoid creating reliance on external support

Implementation

By clearly communicating that the transfers are temporary, Social Income encourages recipients to plan for the period after the program ends and to work towards long-term financial independence.

Best Practice Principle

Ensure money is not misused for criminal activities

Implementation

Social Income takes misuse of funds seriously. While the risk is low—given that payment amounts are not large enough to attract organized crime—we have a clear policy in place: if illegal activities are suspected or confirmed, transfers to the individual concerned will be immediately suspended.

Best Practice Principle

Provide secure transaction methods

Implementation

Social Income uses mobile money to reduce the risk of theft by paying recipients directly rather than through intermediary organizations. Each recipient is onboarded individually, and we provide phone safety guidance. If two confirmations are missed, payments are suspended until the issue is resolved, with the local partner NGO informed.

Best Practice Principle

Set transfer amounts to effectively reduce absolute poverty

Implementation

Social Income sets transfer values with the primary goal of lifting recipients out of absolute poverty. Amounts are locally appropriate and adjusted for inflation to preserve their real impact over time.

Best Practice Principle

Avoid tensions and protect local economies

Implementation

Social Income avoids overly large payouts per person or within small communities, helping reduce the risk of tensions, disrupted social relationships, or harm to the local economy.

Best Practice Principle

Establish a system for tracking impact

Implementation

Social Income continuously tracks the effects of its support through regular surveys and targeted questions, ensuring that the aid remains effective and does not lead to unintended consequences.

Best Practice Principle

Collect feedback and adapt the program accordingly

Implementation

Ongoing feedback from recipients and local partner NGOs allows Social Income to make timely adjustments and ensure the program continues to meet community needs. In the past, this has led to changes such as adjusting the payment amount and refining the recipient selection model.

Best Practice Principle

Assess the impact of cash on gender dynamics

Implementation

Social Income works with a locally rooted team that understands gender roles and social dynamics within the community. The team includes staff from diverse backgrounds and social groups, allowing for more sensitive and informed engagement.

Best Practice Principle

Ensure everyone, especially women, has full control over their funds

Implementation

Social Income ensures that all recipients manage their own payments directly. Special attention is given to women’s autonomy, including the option to speak with female staff, so they can access and use the funds safely and independently.